Storage in Covent Garden

To make sure that your stuff is perfectly safe ‐ and out of concern for the backs of the collection and delivery team ‐ your boxes must not exceed 25kg, which is the same weight as the checked baggage allowance for most major airlines.

If you’ve heavier or larger items we may still be able to help. Select the appropriate item type in “Other Items” and where necessary include a description of the item including its weight and size.

The packing materials we provide are designed specifically for storage and transportation. Our cardboard boxes are made of double-walled corrugated cardboard for extra strength. We also sell specialist packing materials including boxes for suitcases, bikes, clothes, crockery and archiving. You can order your boxes, packing tape and bubble wrap by clicking here.

Here are some of the packing materials we sell:

Small box: 29 x 40 x 34cm
Medium box: 41 x 41 x 41cm
Large box: 45 x 45 x 50cm
Medium suitcase box: 45 x 25 x 58cm
Large suitcase box: 52 x 40 x 75cm
Archive box: 40 x 34 x 29cm
Book box: 40 x 34 x 29cm
Crockery box: 36 x 58 x 32cm
Clothes box: 46 x 33 x 33cm
Bike box: 147 x 23 x 97cm

We really do recommend you use our boxes as they’re able to withstand significant weight and are suitable for transportation and storage. If you do need to use your own packing materials, please read through our guidelines here.

We won’t dismantle your furniture, so we recommend that you do that prior to your collection. However, we will pack and wrap your furniture securely to prepare it for transit and storage.

Our dedicated team can collect stuff that can fit through your doors, and that be safely carried by two people, from any room in your home.

If you order before 11am, you can order your collection for Monday to Saturday, 3 working days from the booking date. If you also need packing and order before 11am, you can order 4 working days from the booking date. The collection is expected to begin at 9am but a member of our customer team will be in touch to confirm the date and time once you have booked.

No problem, don’t worry just take your best guess when you book your collection. We will check and confirm once we’ve collected your stuff. If you end up storing more, we’ll simply update your price accordingly and let you know. When selecting your unit size, you can also click on ‘What fits in here?’ We’ll give you a rough idea of the unit size in ft3 or the total amount of LOVESPACE boxes you can store per unit. If you’re not sure what unit size you need, check out our calculator which will tell you which unit will suit you.

Yes, of course.

Deliveries within 25 miles of your collection address of furniture or any stuff that doesn’t fit into boxes starts from £85. Local returns are priced on the volume of the delivery:

Up to 100ft³ costs £85
Up to 200ft³ costs £127.50
Up to 600ft³ costs £170
Up to 800ft³ costs £340

Deliveries more than 25 miles from your collection address cost more. Find out more details here.

Delivery of a few boxes to the ground floor starts from £5.95 per box. These deliveries are between 7am and 7pm Monday to Friday. Fridays, Saturdays or the first available delivery day cost more.

We can also deliver to a different location than your collection address. However, any delivery to an address more than 25 miles from the collection address will be charged an additional fee per mile:

I.Up to 200ft³ costs £1.90/mile
II.Up to 400ft³ costs £2.30/mile
III.Up to 600ft³ costs £3.00/mile

Deliveries of 600ft³ or more will require a bespoke quote. Contact the customer team on info@lovespace.co.uk or 0800 802 1018 to find out more.

To calculate an estimated return price for your storage unit, please click here.

Please note, there are some locations we can’t arrange your delivery to, such as airports and train stations.

Need your stuff shipped internationally? Find out more here.

Your stuff will be kept safe and monitored 24/7 by CCTV in a secure storage facility. The safety of your stuff is our greatest priority which is why we work with best-in-class partners with decades of experience. We’ll choose a storage facility that’s suitable for the stuff we’re storing for you and one that’s local either to your collection or delivery address.

Yes. If you’re unsure what you’ve inside each box, we can audit your order.

Checks that don’t require your box to be opened, such as checking the precise size of a box or other item, cost £3 per box and other item. All other audits or inventory checks cost £5 per box and other item.

If you need us to create an inventory of your stuff, drop us an email.

Yes, you can store pretty much anything with us. What we’re able to store depends on where we’re collecting from which is why we ask you to input your collection postcode at the beginning of the order process. You can see a list of the few things we can’t store here.

Where possible you’ll need to pack your stuff into a box. That goes for bags, suitcases and bikes. We sell specialist boxes for this stuff that you can order from us. Furniture doesn’t need to be in a box (that would be silly!) but we do need you to help us by wrapping it appropriately for transport. See here for further details.

If you’ve got furniture or any other stuff that doesn’t fit into a box, you can always check out our storage units. We’ll be able to accommodate your request should you need more space. Just click here.

If you’re using our by-the-box service, we’ll store just about anything. We’re the UK’s storage experts so we also know what we can’t accept. Here’s a list of stuff that you mustn’t send in.

1. Food and perishable goods including sauces (e.g. soy sauce and ketchup);
2. Any liquids or aerosols
3. Plastic bags, plastic boxes, bin bags, canvas bags and laundry bags unless these are packed inside cardboard boxes;
4. Suitcases not packed in our suitcase boxes;
5. Musical instruments in soft cases;
6. Knives and sharp objects not suitably sleeved and wrapped;
7. Mirrors or large glass items;
8. Birds, fish, animals or any other living creature;
9. Explosives, weapons or ammunition;
10. Any item which emits fumes, smell or odour;
11. Any illegal substances or goods illegally obtained;
12. Combustible or flammable materials, liquids or compressed gases, including but not limited to: paint, diesel, petrol, oil, gas, alcohol, artificial fertiliser or cleaning solvents;
13. Chemicals, radioactive materials, biological agents;
14. Toxic waste, asbestos or other materials of a dangerous nature;
15. Any other toxic, flammable or hazardous substance or preparations, classified as such under applicable law;
16. Tobacco;
17. Passports, cash, credit or debit cards.

There are some things we may collect, but won’t cover. This means we don’t provide compensation coverage for them in the event of damage or loss. They include:

• Fragile stuff, including including crockery, glasses and mugs, unless they’re packed into our purpose-made LOVESPACE crockery boxes and thoroughly bubble-wrapped;
• Electrical items;
• Any item not packed inside a box.

A £50 handling charge applies for any suitcases, holdalls, luggage, and sports bags we receive that aren’t inside a box. You can find a full list of what we won’t cover here. Click here to see our full Terms of Service outlining in greater detail what we can’t accept. Read more about what you can store:

• Furniture storage
• Bike storage
• Suitcase storage
• Books storage
• Clothing storage